I arrived at 1:10pm for my 1:30pm pickup time. The employees were completely disorganized and did not know how to process my booking. They initially stated that had the truck and needed time to figure out the payment processing. I did not leave until 2:00pm with the tuck, and they after stated that they did not actually have the truck. I'm not sure where the confusion came from but waiting 50 minutes for a reservation I was early for was completely unacceptable.Chloe G.
82 Gift & Smoke Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Edmonton, AB T5B2W1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Take it out of the store and they speak there own language so you don't know what's going onDean CAMERON S.
Upon booking our rental, we were told we had to call this location when we arrived to drop off. When we called, the person was too stoned to be helpful. Outside of the store there was needles on the ground.Evan S.
The biggest issue was uhaul themselves. From reservations to customer service. Reserved a truck day before. Confirmed rate, confirmed pick up time. Got to the pick up location. They were amazing. Got there at 11:50 and by the time and after multiple phone calls to uhaul was finally able to get the unit and leave by 2:20pm. Still my reservation was for 39& km and two days. Yet after multiple attempts to correct the issue still had to pay for one day use. The customer service thru the uhaul phone number is completely incompetent and are rude. I'll never use this company again. Dropping off the unit was under ten minutes, that was the only positive thing to brag aboutGlenn L.
Made me stand around for 30 minutes while playing on his phone, talking to someone else in his language and not acknowledging me !Meagan D.