As a business owner, the process of renting one of your units was extremely inefficient where the original order was cancelled and a new one entered because I entered the request and sent my employee to use the vehicle. Apparently, this is not an acceptable practice. The second issue, I rented a unit from one location for a specified pick-up time of 10am and I received a call 3-4 minutes before pick-up that we needed to go to a different location to pick up the unit. Third issue, the measurement for the interior do not account for wheel wells nor the door opening. Not too impressed. My employee also had choice words of the individual processing the rental unit and they were not positive.
Carol H
Q Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Edmonton, AB T5H1E1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very professional and very knowledgeable in Rental
Noe MThe man in the store quickly booked my rental as soon as I came in and was very helpful in explaining fees. Great location downtown.
Ioneta LIt works but it’s a convenience store! Truck has lights on the dash, check engine and low tire.
Derrick SThere was water in the windshield fluid which was frozen until thawed out. When I arrived, the truck was covered with snow, the man taking care of the service wiped some but not all all the snow completely which left me driving with snow on the windshield. He used his snow brush from his car because there was none in the truck and left me with nothing to wipe the remaining snow off or a brush for the day. The company over-charged me $20 over the amount I believe the fee should have been for the usage of the truck which I will be phoning Uhaul when I get a moment to find out what happened
hailey m