They gave my granddaughter problems as to why she was dropping off there location when they weren’t put on notice, she told them that’s what was communicated to her that would be the closest drop off to her house. She had to speak to a supervisor to get everything cleared up.
deborah k
Postal Center Usa
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à El Cajon, CA 92019
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisOverall, I had a good experience. The only issue was that I was charged for car insurance that I didn’t request. Other than that, everything went smoothly, and I was satisfied with the service.
Atsushi NThe facility I rented from gave me a truck without providing any intitail paperwork. The tank was virtually empty as the low fuel light went on after driving it 3 miles. The odometer read: 19068. This was a one way rental. When I turned in the vehicle, the odometer read 19120. To my surprise, was told I was being charged an additional 60 miles, plus an added fuel charge of $20.25. How can this possibly be, when I turned the vehicle having driven the truck only 52 miles with more gas then when I picked it up!! When the agent printed off the original paperwork(which I never recieved) showed that the truck I picked up (according to th computer), showed 19013 on the odometer with 1/2 tank of gas. I was told from the receiving agent that the computer is right and he has no authority to fix this obvious error. So, the obvious conclusion: Someone drove that truck 55 miles before I rented it and that mileage was never documented in the system. How can something like this happen? Certainly someone in the Uhaul administration can investigate how this extra milage was able to bypass the "system"
thomas rLocation was not as convenient as others, however the rep was helpful.
WILLIAM CHave someone who presents himself more professionally to the customer who knows how to do his job and who doesn’t take over an hour to check people in and get their vehicle. It took me an hour literally to get my vehicle and get away from there. The vehicle was not full of gas, it only had a quarter of a tank. The drop off location was also just as poor and unprofessional as the pick up. It was a very, very bad situation at the beginning and at the end.
JOAN H