Have more structure when checking guest in
Cole S
Glorias Corner
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Elberton, GA 30635
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Great service!!
Robert PJust a little communication problem.
Steven CNot sure if it was a staffing issue from an illness. You simply cannot run a gas station convenience store with a U-Haul side with one person. He was being lazy. Trying to have me download the information to my phone. The connection was horrible since I didn’t have the WiFi from the store. He ended up doing it on his phone. This should have been the initial route to take for proper customer service. Hard to understand. His English was broken. He didn’t read my reservation apparently. I paid for an appliance dolly and a hand truck. He brought me the appliance dolly. I had to ask for the hand truck. One suggestion I would make. It should be policy that rental vehicles should be full of gas and return the same way. To much guessing on if you have put enough gas in to return at the level you received it. Personally feel this is a bad policy.
Jerry WMy comments here are less about the pick-up location and more about the RESERVATION process. I RESERVED a trailer 10-days prior and had a confirmed reservation for a location in Athens, GA. The day before I was to pick it up, I got a call saying they don't have any inventory remaining and sent me 40-miles away to the above pick-up location. I totally understand things happen, but to have a confirmed reservation and then NOT is just unsatisfactory - that's a terrible customer experience. Maybe it shouldn't be a confirmed reservation or put some notes that it is NOT guaranteed! Consumers depend on you and your word (and a reservation) and to not get that is a HUGE let down. I will try hard NOT to use Uhaul in the future.
david j