The lady I spoke with was rude asf and wouldn't even let me explain the situation. I was told it would be 150 to get a mover to get the couches I couldn't get off the truck because I'm 8 months pregnant and I told the man I spoke with that would be fine. Then I get a bill for $600+. No I'm sorry.
Letequa J
SK Enterprises
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Elizabeth City, NC 27909
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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this was the easiest, most efficient transaction I have had in trailer rental. Very friendly and helpful personnel, a very first class operation,
Newton MTerrible experience. Missing equipment. Wrong truck keys given for mobile pickup. It was a mess.
Alicia SOnline check in wouldnt accept my ID due to it being the paper copy issued by dmv from the renewal. After that no one was present to assist with verification of documents. Corporate number forced me to get someone to drive all the way over to where we were. Then ask if i was driving and then rescan my id and said it was okay? So what was the point of making someone drive all the way to me if yall were going to just accept my Id after i told the people on the phone im going to call Corporate about this whole shitty experience. I have a second reservation at the same location for the following Thursday, however im going to assign this to a location that actually have a person and not self check in only. So aggravating just to borrow a truck for a few hours. Plus the truck was dirty on the inside, and mud all over the back tires like the previous customer got it stuck.
Eric SWe've been using UHaul exclusively since a big move in 2021. On each occasion, from first contact to end, our experience has been EXCELLENT! This time was for a small delivery and a trip of less that 60 miles, and from our pick up at one office to depositing the 10ft truck at the end of our trip, it ALL worked FLAWLESSLY. From SK Enterprises who got the day started for us to our FAST and CONVENIENT drop off at Victory Computer, UHAUL Personnel are experts at efficiency, knowledgeable and helpful. They simply are UNMATCHED!
Bee T