I had already chosen my return location when I picked up the truck but, later received a call from a general office, while on the road, asking me to return it to this new location on Seneca, which I didn't know, was self return. The woman also said she would give me an extra day free to return it, but I was charged anyway for the extra day during the online return process, and had no personnel to talk to at that location. So, this return location experience not pleasant, was not easy to find nor helpful.
Donna P
Ilwoul GML Corp
24/7 Rentals
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One-Way and In-Town® Rentals in Eugene, OR 97402
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Thank you,
Carolyn FFollow your instructions to have uhaul app downloaded before arrival, terrible signal location
THOMAS HThere were only 4 parking spots and it was a very busy street so had to wait a long time before pulling out into the middle of the street to back in properly. The attendant didn't speak any English and he locked himself out of the office. He didn't do any of the return paperwork and kept pointing to a QR code on the wall, apparently telling me to do it myself. I wasn't able to tell anyone about the missing pads so I better not be charged for them.
WILLIAM P