I wanna say the U-haul part was miserable, thankfully I am a little mechanically inclined to take care of my needs. hooking the trailer up and making sure it was road ready. The place I picked it up from shared the trailer should of never of been at their lot.. I have to say the lawn and garden shop was pretty!! it reminded me of what Oregon is, GREEN, taking care of your luscious gardens. They didn't know how to help check me out, with a paper copy driver's license. I just switched one week previous. Thankfully with a representative on the phone was able to see that I was wanting to pick up the trailer. Maybe my fault.. Everyone was friendly. I still will rent U-haul for my future needs, but this round was rough and almost wasn't able to take care of my towing needs. The added stress traveling no body expects.. overall... for repairs, lawn and yard care needs, this is absolutely the place to visit...
TIMOTHY M
Cascade Garden Equipment LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Eugene, OR 97402
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThey didn't even check the mileage or the xtra gas that I left in the excellent 20' truck!
Charles RThe lady working there had an impossibly difficult time with the computer and had no clue what the price was supposed to be. She had to repeatedly call another coworker to be told what to do. What should have been a 5-minute pickup process was a 40 minute struggle.
McKenzie GThe workers were incredibly kind and hardworking, seemingly a bit understaffed for the amount of work it looks like they were doing. My frustration is not with them at all or the equipment, but rather the convoluted check in process. I selected check in in person rather then online, was routed to an online check in that constantly crashed and took forever routing me to agents that seemingly didn’t exist and didn’t continue the check in. I received a truck with the wrong odometer number in the app and tried to fix it, but the app crashed and wouldn’t let me. Then glitched to check out. If you provide technology to reduce costs of personnel labor, then the least you could do is make it so that your tech actually works.
Myriah HEmployee unlocked door for me so didn't see it til i returned vehicle. While locking the door the lock cylinder came completely out of door, looked like maybe someone had tried to break into it at some time.
Linda Z