The guy who was working was angry and not very customer friendly. He must of been having a bad day but he needs to work his customer service skills. The uhaul I rented was a 10ft small truck. the paper work said the gas gauge was at half tank and it was pretty much a quarter tank. I had to put 15$ in it which got it into 3/4s tank.i should have been reimbursed a bot for putting more gas in it. the cab of the Uhaul still had trash in it that I ended up cleaning up.garrett W.
Moving Truck Rental in Eugene, OR at U-Haul at West 7th
Pour nous contacter
Eugene, OR 97402
(Customer parking available across the street at the Big Y)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Eugene, OR 97402
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The tail lights were completely out blinkers didn't workTera R.
I had to make multiple changes to the reservation, and had lots of questions. Every person I interacted with was friendly, professional, and helpful. Moving is stressful, and I appreciate the Uhaul team, very much, for making it a bit less so.tiffany H.
The people running the store are nice and the equipment was all as I expected. The service was easy and well-priced. The only problem I can see with this location is that you don't have a place for your customers to park their personal vehicles. U-HAUL COMPANY OWNERS NEED TO FIGURE OUT A WAY TO GET SOME PARKING SPACE NEARBY THIS STORE. Even if it has to be a couple blocks away, that would be fine. There are sidewalks for that. Not having customer parking space is the only reason I can't give it an 'excellent' rating.Chapin H.
Great team and great service!!!Ryan T.
Great staff. Professional, helpful.Carl W.
Best drop off experience ever. I pulled up. He looked up my equipment id on his portable device. Asked how the trip went and if there were any problems. Told me to wait while he disconnected the tow dolly and thanked me for using Uhaul. I never even got out of the truck.KEVIN D.
The only issue we had was that the gas gauge on one of the trucks did not register correctly. The staff was wonderful about working with us, which is why I highly recommend this facility. You can tell the most about a company when something goes wrong. The company who works with the customer is the company who gets repeat business!Deborah A.
Staff were not friendly. Didn't provide a lot of info. Never answer the phone. Also, waaaaay overpriced!naomi W.
The guy at the counter was rude and asked me to wear my mask properly. I'm 42 yrs old and don't need someone to give me a lesson on how to wear a mask. I was wearing it before I even entering the store and it was covering my mouth and most my nose.JOSEPH L.
The only issue is I think the rate per mile is highRegina L.
The process was very simple and convenient from reserving online to picking up the truck. Returning the truck was simple as well. The staff was courteous and friendly.Dietrich M.
All employees were very polite, virtuous and effficient.Christine R.
Not happy with our over all U-Haul experience and will never use U-Haul again due to constant truck re location and rescheduling 2 days before moving out of state! Certain locations were very helpful with picking up trucks but overall very disappointed with U-Haul and we will warn others to use a different moving company in the future.Anna M.
Helpful and pleasant :)Joni G.
I would say all the fees that came along with everything. I paid $20 for the u haul truck but I paid some environmental fee .. ? some vehicle license recovery fee for what I don't know ?? Because I had my license..another almost $39.00 for another rental charge. And I also put gas in... For 35miles I paid $ 71.00 I don't get it?? I feel that is steep!!! I only used the truck for 3 hrs. I think price wise you have to be fair!!?Annastacia Y.
Can't really think of anything. Pierce was excellent and gave awesome customer service! Thank you!Rich H.
Very friendly and and helpful. Display area and yard clean.JAMES C.
Great service, very clean equipment, convenient location. This team is always performing at the best level. Highly recommend!Ryan T.
Prompt, clean, easyCHRISTINE M.
I am very happy with the truck I rented today, It's condition, it's cleanliness and the service was all very good and fast. Thank You very much. Patrick m. Stack (541) 232-0196Patrick S.
Can't think of a thing... Everything was great!paula L.
I have rented MANY times, as this is a business function I provide to my clients. The manager forgot to put my equipment into the truck and I had to go back into town. My staff were waiting (paid) and about 1 1/2 hours were waisted, which meant I had to move in the dark, which I HATE to do. The manager was extremely rude, said that there was NO ONE HIGHER THAN HIM when I asked to speak to his supervisor. He would not give me a name to complain. IT IS NOT ACCEPTABLE. I will never use your services again. He did take off the rental fee of the dolly and the pads.Kimberly K.
My favorite U-Haul location in the Eugene/Springfield area.Randy H.
Helpful staff, smooth transaction, great equipment.Gary D.