The back of the UHaul was not clean and didn't appear to have been inspected from the previous person that rented it. The back had roaches crawling in it from either the previous renter or the facility it is stored at. If I had time to find another truck, I would have. Unfortunately I was on a time crunch and had to use it.
Steven G
PT 6 INN
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Evansville, IN 47711
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisJust a drop off site no one was there to check anything back in. Just drop off trailer and truck and leave
Gene MThe trailer had been used to transport an equipment type that left a chemical on the floor and a very strong chemical smell in the trailer. We had to clean it before using it to not ruin items transported. The trailer must have a water leak as it had water rush out when door was opened and it had rained earlier before pick up. Luckily it was dry outside while transporting.
Melissa SThe explanation o n the office area check in
Chyane MThe guy working the counter told me the app was my job everything is paperless. We hired someone to drive the Uhaul and bring our belongings to us.. They did not have the app nor did I think they needed it. I had difficulties returning because I did not take pictures of the mileage, gas gauge before leaving with the box truck. I feel like customer service could be greatly improved by making it personal.. We paid for the service and the use of the equipment, this company wants the customer to do all the work themselves this is not service. Service is speaking to someone to rent, and return your rental. Not get on a app, do all the work yourself and just hand over the money.. BRING BACK CUSTOMER SERVICE WITH A SMILE, get rid of I’m sending you a link to do everything yourself..
SHEILA H