The lack of human to help with getting the truck was a problem. The gas station owner did not or could not help. I had reserved the vehicle online, but not on the app. When I arrived I did everything to submit, including driver's license, to get truck, but then it didn't give me the code to get the key out. I think spent an hour talking with some great people, being truthful not facetious here, from uhaul, but it still took a longer time than I wanted and expected to get the truck. In the end I had to download the app to be able to take pictures of the truck and get the code. Not sure I would ever do one of these remote uhaul location again, but definitely will use on with human on premises who can help with checking in and out. I'm 37years old and have grown up with technology, this was NOT due to a lack of understanding of how to use the internet…
James B
Chevron Of Lacon
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Falkville, AL 35622
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