But, too far from my home to use on a regular basis. I had to drive 30+ minutes to get to this location, and 15 minutes past the location I normally use.
FRANK G
Shell Winona Townsend
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Flagstaff, AZ 86004
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- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
efficient and friendly. made the drop off easy
Billy ODidn’t even come out to check me out when dropped. Location hard to find an employee took key said nothing to me. Then following morning called and tx me looking for the keys.
JAMES CI was asked by U-Haul to return it to this location after agreeing initially that the location was gonna be in Flagstaff this is 15 miles from Flagstaff when I got there there was no personnel whatsoever and I returned the vehicle one day early so I’m hoping that due to the inconvenience of having to drive another 15 miles each way and the fact that I Return it a day early that you give me some kind of credit.
STEVEN RI was called to ask if I could pick up my rental at a farther location to help relocate the trailer. I agreed and was told I would get an extra day, and that the new site would provide the moving blankets and mattress cover. The morning of the pickup I called the location. It went straight to voicemail with a message that the mailbox had not been set up. 928-255-1530. So I called the original location, they answered promptly and were helpful (Huntington Dr in Flagstaff) and they said I should pick up those 2 items at their location. Different from what the first person told me. I'm glad I checked. When picking up the trailer, the contract was still for 2 days, not 3 as I was told above. The person giving me the trailer asked if I needed help to hook it up. I thought they were responsible to do the hook-up. He was unable to twist the dial that secures the trailer to the ball, I did it. I asked if the tire pressures had been checked, he said yes, when it was brought in the day before. When I got home I checked them, one was over 20 pounds low, the other was 15 pounds low. Maybe not a big deal when unloaded, but certainly a high risk when loaded. I have photos. He did not attach the chains per the written instructions you sent me. Also, one of the rubber tabs to secure the chain hook was broken. I received a text to verify the license plate and equipment condition before I go, but it came almost 4 hours after pickup, and the link was expired.
Theodore V