I'm terrible with names and can't remember the name of the lady that runs the place but I was surprised to find out she isn't the owner because she treats it and the people coming in and out, including myself and those on the phone with great respect and pride. She's not "just an employee just doing her job". She seems to really appreciate your business and care about your experience and asked more than once if there was anything else she could help me with. Very friendly and mannerly. Made the process pleasant. I clicked "yes" on "Was the equipment clean and well maintained?" because, overall mechanically, it seemed to be but maintenance on the truck could be better. It was clean and full of fuel and all the gauges indicated normal engine condition. However, at some point things such as rollers on the roll up door and the latches need servicing. There were signs of rust from within the moving parts and the door didn't easily roll up. I used spray lube on the rollers, hinges, and latches for my own benefit to make it easier but some/or all, especially the rollers should probably be replaced with new greased rollers. The ramp was okay but needs attention too as fully storing it takes some effort. The driver seat belt doesn't retract as it should either. None of these issues were enough to cause me to consider any delay in my rental.
MICHAEL K
Church Road Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Florence, AL 35634
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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MICHAEL SExcellent service
ANGELA WProfessional and friendly personnel in a lovely, well-appointed office. Smooth transaction. Truck was very clean and operated well. Very good experience!
GINA SHighly recommend Church Road Storage for your Uhaul needs. The staff was super friendly, very accommodating, and the facility was very clean. This was the best Uhaul service I've had - hands down!
Nathan M