This is the second time within a month I have used Pinedog Automotive. A different individual assisted me each time and I had the same experience . . . very friendly and ready to answer all my questions. I highly recommend.
Rob S.
Pinedog Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Collins, CO 80524
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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The place looked kind of sketchy, lots of junk everywhere. It's also a locked lot that you can't walk into like a place that is open for business. However, the lady that checked us in was very nice. The guy that hooked it up for us was very nice too. Then we returned it after less than 24 hours use. The guy that was in the locked lot when we got there stood on the other side of the gate, leaving us locked out and told us we'd only be charged for one day because we returned it in less than 24 hours. Then he told us to just drop it at the edge of the road outside the locked lot and he'd process the check in for us later. He never let us in. We're capable, so we said ok and then he was gone. We rented the 6x12 so there's plenty of tongue weight. He didn't come out with a lift for the tongue or chalks for the tires. We found some large rocks in the area and put them under the tires and my husband lifted it up while I pulled out from under it. The guy was still nowhere to be seen to get a receipt or his name. We took pictures of both sides and the inside showing it was returned in good condition. When I got my receipt, we were charged for 2 days rather than 1. I called the lot 3 times but they never answered nor returned my voice mail. I finally called the corporate office and spoke with JoAnne who was fabulous. She said our contract showed it was returned 8/20 at 4:00 when it was actually returned 8/19 at 3:30. I forwarded the date stamped photos we took to her and she corrected it immediately. I would definitely never use this location again. In fact, I'll probably always make sure I go to one of the store front locations from now on.
Danylle V.Thank you for the great customer service!
Daniel H.Nothing. Everything went smoothly
Roger B.Let customers know that although the fence is closed, it is being monitored and attended.
Clark K.