The Roof leaked and all my belongings got wet. Still airing out mattresses and furniture. Obviously this Uhaul was not inspected before it was rented. The location did not have any employees and I dealt with the rental over the phone to get the keys etc.
Kathleen C.
Tonys Tire Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fort Smith, AR 72908
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- 4,0 - Cote moyenne des clients
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Right front tire was low on air pressure. When we got the truck is was completely on E. They did give us a credit but to leave it on E is a little ridiculous.
Camron S.Ensure that the truck is properly equipped with tie down supports inside the truck so they can be used - an entire middle section was pulled off the wall and unusable.
Derek L.Tried to check in/check out entirely online through the app. For some reason, even though I've used U-Haul with my account several times, it took a long time to ‘get approved'. Equipment was dirty, trash left in cab and then I had to go inside for the key. The guy was very confused and didn't want to give me the key without calling someone else - he ‘didn't have time for you U-Haul people today'. Checking out was just as troublesome. Could not upload odometer photo - tried on 2 different phones and probably 100 times with different angles. Finally someone called me, asked me to text them a picture of the odometer reading and quickly sent me a receipt. Very odd experience this time.
Eric G.Always a great place, fun and good customer service
MARLENE W.