Didn’t process my return until 4 days after I returned it
Ezra C
Fairway Custom Golf
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Fortville, IN 46040
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisProfessional helpful and very patient Would them to my friends and family
gary hDiana Campbell in Fortville was a pleasure to work with. She has the customer front of mind and would highly recommend anyone work with Diana!!
janyll sI was never given instructions on how to pick up the truck on Sunday and had no idea the site was closed. Had I been given instructions, it might have gone smoother, but there were several mistakes on the app: 1. I was not allowed to take pictures of the vehicle prior to rental, the app timed out and took me straight to "return the vehicle" 2. When I finally, after a two hour delay, was given the code to the lock box, it was incorrect. I was sent GALE as a code and it was actually CALE - I tried several different codes and got lucky. 3. When I called customer service, one rep who seemed very nice didn't know what to do to help and just sent me back into the queue to wait again. 4. While returning the vehicle, it would not allow me to do it via the app. When I clicked "get started" to return the vehicle, I got an error message that said "The page cannot be loaded - Server issue. If issue persists, please contact Customer Support". Delaying our move was exceptionally challenging. I spoke with several confused customers in the parking lot on Sunday who had very similar experiences, this process should be amended.
Terry HOutstanding service on check-in and return of the rental.
Mike E