As a long time UHaul customer, this was the poorest experience I’ve had. Rented out of a gas station, one nice attendant, overwhelmed by regular gas/convenience business and she was physically incapable of helping with the trailer hookup. Then the equipment wiring was faulty and I was required to visit another location that fixed the problem. No brake lights in between. Cost me almost two hours and wrecked my day in terms of loading ~two hours south. Area manager said he would credit my account $50 for my trouble…but he apparently didn’t follow-through. UHaul should not be renting from locations like this that are unequipped/not knowledgeable to m renting their equipment.
John S
JBH Knoxville
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Galesburg, IL 61401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisNothing
Christopher PTrailer lights did not work.
SANDRA ACouldn't get reservation completed. Couldnt add 2nd driver. Took 3 hours to get truck. Uhaul assign truck to a location that dod not have all equipment. Will think hard before using again. Check in ĺocation had confusing, difficult parking at check in. All people were nice, but 3 hrs and unclear directions?
Charles S