Drop off location was changed after order confirmation, caused some backtracking. Could not say about the staff, location was closed at the time of dropoff
Dennis B
Gaston Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gaston, SC 29053
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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My only issue had nothing to do with this location or the equipment, I reserved a truck at a different location and the email from U-Haul also showed my reservation at another location and when I went there the app told me I was in the wrong place, the customer service I received from the phone number was great, and I got sent to this location, I’m just not sure how or why I wasn’t informed of the proper location prior to me going there. The change of location added 30+ miles to my rental and would have been a consideration in my decision to rent the truck. Again overall the location where I did get the truck was great, the truck was extremely clean, and the two phone calls to customer service couldn’t have been better.
William Lit was after hours 6:20 pm
JOHN MExcellent experience!!
DAVID GExcellent experience. Very easy process!
David G