Help educate employees at location as how reservation's work. Had to call corporate to get them to honor my reservation.
William G.
Gates Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Gastonia, NC 28056
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Arrived onsite to find nobody there to assist when hours of operation stated they would be open. Luckily, I was able to proceed over the phone with the owner. The trailer had a bad tire on it. I tried to stop at a U-Haul location for repair and was told that they could not assist me because they do not keep tires/wheels on hand. I think this is a bad move on U-Haul, bad customer service.
Charles S.A dolly would have been useful. This truck was missing only that. Also this location only allows a few hours. It's better to expect to keep it over night so you don't have to rush but we were ok just a few minutes late.
Santina S.IT WAS NO WHERE NEAR $20 for a rental! I WILL NEVER USE THIS AGAIN
Alessa M.It needs some more professionalism from the owner as well as a customer service update. I had to take pictures from my phone of mileage and gas and then wait for the pictures to be sent to someone else who should have been at the store to handle the rental . On top of that my card was charged more than it was supposed to and I had to go back to the store the next day to inquire about the charge and they informed me to call Uhaul directly for the refund request .
Ayanha B.