overall good experience, will deal with American Mini Storage againdavid V.
Moving Truck Rental in Georgetown, KY at American Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Georgetown, KY 40324
(Se Of Cherry Blossom)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/18/2021 - 5/23/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Georgetown, KY 40324
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff was very unhelpful and was useless when it came to the trailer. She put the wrong drop off location, causing me a lot of extra gas and making double trips to drop the trailer off. She also did not check the trailer lights, nor did she check my truck or anything in regards of what the previous place did when I picked up the previous trailer. Shut this place down as a Uhaul location!Isaiah B.
Fast rental, Michelle was very helpful. would definitely rent from here again.wayne R.
Nothing at all everything was phenomenal. Thank you so much for your rapid response on locating me a uhaul in a short noticeJerry C.
Seems like a better storage unit facility.Joshua G.
24/7 pick-up was not successful with my android device, even with the help of a customer service representative. That option needs to be "re-vamped" with an android user in mind.Bethany W.
All was good and easy to usebryan L.
When will I get my deposit money backSTEPHANIE S.
Actually make the check-in process easier. It took us close to an hour to complete the check-in due to not being able to use my phone to do so. The issues were not with the location services on my phone either. I had to wait, on hold, two different times while trying to resolve the situation. Once the check-in finally went through, I was notified I still had to have the truck returned by 6:00pm even though I lost a complete hour. Another improvement would be to actually have the requested items in the truck at the time of rental. I requested an order of 10 moving pads and was charged for those pads; however, the pads were no where to be found. The remote online check-in is not that great in my opinion. I most likely will not be using Uhaul in the future nor will I recommend Uhaul to anyone else. Extremely dissatisfied.Joe F.
Everything went great.CORY H.
Key pick up was a little confusing. Message said to go to cargo area of truck to get key. Return lock to spot 3. The key was actually stored in location 3. Nothing major but something to work onSTEWART A.
Dropped truck off after hours so didn't really see or speak to anyone. However, they could have better signage saying they are a U-Haul dealer. Not easy to find.KAREN W.
have used this location multiple times and its always quick and easy and courteous. I am confused as to why I do the pre check in scan my license etc yet still have to do that at the in person pick up. not just at this location some continue to do it, some say oh great your pre checked in? whats the point for the extra time? thanksSteve W.
Make sure that you'll accept credit cards because it would not accept mine and the last time I rented from you'll it accept my credit cardAmparo V.
The truck was not in good condition at all. There were large pinholes in the roof that allowed for rain to enter the cargo space. This was not identified until reaching the location and having wet cargo. Very disappointed.Michael N.
Great service and turn around on a one-day project.John B.
Pickup (on a Sunday) using the UHAUL app was extremely frustrating. App repeatedly told me I was in the wrong location although I was standing at the front door of the office looking at the correct address on the business sign.MATTHEW C.
I was charged a cleaning fee although I returned the truck clean. I returned the truck with additional gas and have not yet been refunded for the overage.Tonya M.
Very friendly and helpful young lady handled the return process, in and out in less than 5 minutes.ExcellentAlbert M.
They helped me out last minute, they even stayed a little late so I could get a truck for a last minute, unexpected move.William B.
Very nice people. Thanks for the helpDanny D.
No issues at all with theocation or the equipment.Matthew F.
Excellent customer service, the customer service rep that I spoke with was extremely professional and made me feel like a valued customer.Randall H.
My problem was I was supposed to pick up truck at 730 am but the lock they had on door wouldn't open with the combination they gave me. I had to wait until 9am to get a different truck. I think I should get a discount on this rental.James K.
The online rental process got stuck on pending approval. Thankfully the location was open and helped us out, The staff at this location were very nice and helpfulRichard H.