Not mislead, bill inaccurate invoices with wrong mileage, still bill the wrong mileage, question the customer about fueling vehicle when returned, not try to conceal original customer’s printed contract when returning vehicle only to take photo after customer demands their original printed contract. Be transparent when renting equipment and don’t lie to customers.
Steve B
Gilroy Shell Gas Farm Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Gilroy, CA 95020
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMe atendieron bien excelente
Esmeraldo RI hope it has a Uhaul sign or a direction infront so I don't have to walk around to looking for it.
Tam NThis is hands down the worst experience I could have had while renting a truck for transport. If it was an option, I would give 0/10 stars. This experience was so terrible that I will be contacting corporate. I was offered loads of extras, which I flat out refused, and they were added on behind my back, without my consent, because the manager of this location wanted to bleed me for an extra few dollars. The odometer reading of the truck was off by over 10 miles upon pickup. I have picture evidence of that and will be forwarding it to corporate to have the mileage reimbursed. The truck itself was in so much disrepair that it was genuinely unsafe to drive. The sun visor on the driver side was damaged and unsecured, and LITERALLY required you to hold it up with one hand the entire time you’re driving, or else half your vision is obstructed. Whoever is in charge of auditing these facilities is doing a laughable job. The manager of this facility is literally scamming people by adding charges behind their backs and without consent, while providing vehicles that are an outright danger to drive. This is unacceptable, and I hope and pray that an actual human reads this feedback and does something about it.
Daniel AThanks for accommodating me as quickly as you did. Many thanks
NANCY C