I was 10 minutes early, and the store owner was 10 minutes late. I didn't leave until 10:30 because of switching extremely difficult to release straps on the first tow dolly. After I began to leave, I saw damages and needed to verify with the owner. I was NOT given enough time on this one way and at $400 for 35-mile move, that is not good business for forced 1-day move on a 70-year-old person on SSI.
Vincent N.
EZ Stop Food Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Glen Saint Mary, FL 32040
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- 3,5 - Cote moyenne des clients
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I reserved the trailer over the phone and gave all of the required info but when I got to the store the employee said I had to do it all over again. That part of the process was extremely annoying. The waiting while he entered my info and asked me the same questions I had answered over the phone. I also asked/paid for 1/2 dozen pads and when I got there for pickup he informed me he didn't have any. I had to go to another Uhaul dealer in the next town to get some. It would be nice if supplies were listed as available or not available by your stores online so being surprised, which turns to anger, when the customer gets there.
Bobbie M.Pickup was very helpful polite, courteous, respectful.
Jon J.To have help loading the trailers onto your vehicles
brittanni G.Convenience store staff not always on time for pickup but easy to work with.
STEPHEN J.