Actually look at your reservations and make sure you actually have the equipment being rented PRIOR to the customer getting to the store. Actually make an effort to FIND the EQUIPMENT for the customer instead of making the customer do the work at the last minute, wasting the limited rental time we had. I spent over 2 hours tracking down and retrieving the dolly I needed and scheduled for rental the day PRIOR to my pickup allowing PLENTY of time for them to actually DO THEIR JOB. Especially since they are 3 of them there!!!
Heather B
Krissy Auto LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Granbury, TX 76049
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisEverything. No one was there to help me, I didn’t receive the proper discount for a truck and trailer bundle and the guy on the phone didn’t know how to fix it, I had to hook the trailer up myself-and I even told the guy in the phone I had just had surgery and he was not at all sympathetic and then went into a rant about the manager and not getting paid enough. This was wildly unacceptable and uhaul has only offered a $50 refund, hasn’t fixed the discount and hasn’t offered any other refund to the absolutely abysmal service.
DAVID JVery happy with the drop off!! Thank God the store in Granbury.Tx..They were pleasant and helpful. Will do business with this one.
Malinda PLocation needs to check on the equipment I returned in a more timely manner.
Johnny OVery easy drop off.
Kanvin R