We reserved equipment months in advance and that equipment was not available upon pickup. We were sent to a second location and they also did not have the equipment. We were lectured and told that all equipment was first come first serve. Which seems ridiculous as we reserved everything months in advance. We were also not spoken to as humans.
Kamyar A
Space Shop Self Storage Greenville
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Greenville, SC 29607
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Great team at this location.
Michael WThe service was great! My advisor, Lillie was awesome and very helpful with my reservation.
BRANDON RThe UHAUL "reservation" process was not explained to me prior to picking up a truck at the location on my reservation. We show up at UHAUL Moving & Storage, Heritage Park, Simpsonville. Man sitting at desk states that the reservation does not guarantee a truck at that location you chose on the reservation. UHAUL is supposed to call you the day before to confirm a location that has a truck you need. I don't know they choose a location for my pick up. What is the point of a reservation?? UHAUL stated my phone was disconnected (it was not - I received texts and calls from phone carrier, internet service and W&D delivery services throughout the same day UHAUL state I had an issue) UHAUL didn't even bother email or send text me if my phone calls didn't go thru. Very frustrating. The man sitting at desk placed a call for a truck near me and ignored us. We weren't sure if we were being helped or not. I received a call to decide what location we needed a truck? I asked for the closest location to me. I still don't understand what the reservation was for?? The Space shop Storage location had the truck we needed, so we drove 10 more miles out of our way to pick it up.
rosemary MAAA excellent
MIGUEL V