The Staff at Roy's Quality Car Care were very helpful and friendly. Without any reservations I would rent from them again
BRIAN S.- Maryland MD
- Hagerstown
- 21740
Moving Truck Rental in Hagerstown, MD at Roys Quality Car Care Inc
(Concessionnaire U-Haul dans le voisinage)
(@ Potomac St directly next door to Sheetz)
Services dans cet établissement :
Pour nous contacter
8 E Oak Ridge DrHagerstown, MD 21740
(@ Potomac St directly next door to Sheetz)
Services dans cet établissement :
Location Hours
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hagerstown, MD 21740
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
I would not recommend this place at all i returned the truck and they called me for two days asking where it was.
BRITTANY S.- Rating:
- 3.0
I was told that the fuel tank was 5/8 full and after I was on the road for about 10 minutes I realized it was 3/8 full. When I got back I had filled the tank to a little over 5/8 full and let them know if the situation. They just said, sorry you should have called in and told of the situation. Well I just said oh well. The people there should check the truck a little better and not guess what should be in the truck. I will go to a better place the next time. I liked the truck and I will be renting again soon.
Robert T.- Rating:
- 5.0
I do not have any comments that would improve, except for associate to tell where to put truck after returning. The whole experience was excellent!
DARRYL C.- Rating:
- 1.0
They were so rude to me I had to call the police
Danielle Y.- Rating:
- 5.0
I dont understand of you put the gas back into the truck why you do not get the mileage back. It was on 1/2 tank and I filled the tank back up to 1/2 tank and was still charged 39.50 for mileage. Thank you.
JACOB P.- Rating:
- 1.0
The Manager was Rude, Condensing and behavior was unacceptable. I would never ever use this location for my Uhaul rental needs again. I had the worst experience at Roy's than I have ever experienced in many years. Very Poor Quality Customer Service.
ANDREA S.- Rating:
- 5.0
Very friendly with good customer service. In and out fast and they made the rental easy.
TERRY B.- Rating:
- 4.0
Drove the rental 12 miles and was charged for 4 gallons of gas at $4 per gallon - nice touch
Andrew H.- Rating:
- 1.0
How dare them charge me for the fuel when it was not returned empty. There was more than 1/2 tank in there. In a previous reservation made from this SAME LOCATION they rented me a damaged van with an empty tank. This time the van was FILTHY on the outside and inside plus i took the time to clean the seats that were covered in dog hair from the previous renter. Not only should you refund me for the fuel charge but also credit me for taking time to cleaning the seats!
JULIAN B.- Rating:
- 3.0
make sure truck is clean
Ray H.- Rating:
- 3.0
Truck was not cleaned out when I got it...
Tracy M.- Rating:
- 5.0
The light for changing oil stayed on whole time. The engine shifted gears hard
Lisa S.- Rating:
- 1.0
They waited over a week to change me and add milage to the truck
Michael P.- Rating:
- 3.0
The cargo trailer we rented was dented and had a sticker as replacement for one of the reflectors. The brake lights and directional lights works, but as it started getting dark we discovered that the running lights did not work. We had to drive with hazard lights on so other vehicles could see us. We called roadside assistance and were told it was our responsibility to change out the fuses since they couldn't find anyone to come out to our location. I will use other companies in the future. Very unhappy with the condition of the equipment and the company's lack of concern for the safety of their customers.
BRIGET T.- Rating:
- 5.0
Alan was fantastic, super helpful, easiest rental transaction I've ever made!!!
Roxanna G.- Rating:
- 5.0
Let the Maugansville location let people know to call them when they don't have the right equipment available.
LLOYD T.- Rating:
- 5.0
Everything as expected
Charles E.- Rating:
- 1.0
I was charged for using 90 miles on your truck when that is impossible. I only moved 3 miles from where I lived before and only made 4 trips with your truck. Stop speeding up your odometer to rip people off
CASSANDRA R.- Rating:
- 5.0
They stop by pick up the U-Haul they were very friendly and very excellent customer service and I will let my friends know to go there I gave them five stars
michael M.- Rating:
- 5.0
Keep the same good customer service. Mr. Allen was very helpful.
BOURAIMA O.- Rating:
- 2.0
i was talked into spending probably approx $75 more than what I needed. The person I dealt with had difficulty looking me in the eye and was did not seem interested in customer service. I had to walk up a hill to retrieve the truck, then drive it to the office door to load a appliance dolly BY MYSELF while several men stood and WATCHED onto the 15 ft truck (that I didn't need). As a senior WOMAN, this really got my ire up.
Susan M.- Rating:
- 4.0
Price. Advertised for $19.95 and yet it was actually $79 rental charge.
Scott E.- Rating:
- 5.0
Everything was great. Nice and flat and on pavement.
paul S.- Rating:
- 1.0
I wouldn't know if the equipment was clean or not because it wasn't there for me to pick up when I had my 24/7 service set up - the key was missing from the lockbox so had to go to a different location to do the pick up. Horrible service.
RoseMarie D.