Very unorganized. Asked me for my credit card multiple times after I explained that I had already paid for the truck and showed them my receipt . I was told that I couldn't have a printed copy of my transaction because their printer takes 45 minutes to print. While I was waiting, I was asked multiple times to buy other merchandise in the store that I did not want. It took almost 45 mins to complete the return and be on my way. My daughter goes to college in Hammond and I thought renting a U-Haul would be a time saver but ended up being a pain. We will think I wove before doing this again.
LOUIE K
Peculiar Treasures Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hammond, IN 46320
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- 3,0 - Cote moyenne des clients
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I did not appreciate in having my pick location changed two days before picking up the truck.I has a reservation for over a month. The new location did not have any moving blankets that were also reserved.
Charles JVery excellent experience overall!
ashley cWhen I received the truck they didn’t open the back for me to look inside, the check in process took forever and every other location I went to didn’t take this long, lastly the mirror was broken. I didn’t notice the mirrors were broken until I started driving and the mirrors turned all the way backwards I couldn’t see any cars behind me the whole ride which is very unsafe. Luckily when I called U-Haul roadside assistance was available but it delayed me because it took them an hour to come. This could all be prevented if they actually check their trucks.
sikira BWhy charge someone for a fuel charge almost $80 worth, when I received the car completely on E. So I returned it on E and still was charged . This is a horrible place to rent a U-haul. They did not even notify me about anything just gave me the keys . Luckily I read the agreement and was able to see the part where I bring the car back with the same amount of fuel which I did and was still charged .
Adrinana G