Biggest complaint behind the overall rating was the difficulty in reaching someone. No one was at the location during the listed business hours, the voicemail was full, and there was no response to my texts. I found that extremely stressful when trying to verify that everything ready the day before starting a cross-country move. It all came together and worked, but it was stressful. It would have been so much nicer to actually have someone at the location and return calls/texts. It seems that they are trying to run the business remotely. The truck did not appear to have been washed but performed fine.
John M
Rogers Eggs
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Harrisville, UT 84404
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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mahid kThe app is awful. I wish I could have had the option to talk to someone in person.
Mayalen LUhaul App for turn in did not work while at this site. Frustrating. Finally able to talk to central uhaul help desk. They directed me to use the uhaul.com website to add my turn in info.
Gordon RThe car hauler running lights did not work and was not able to tow the car after it got dark and was forced to wait until the morning to safely tow it and because of not delivering the car when we agreed on made the car purchaser not want it and had to ultimately lower the price for them to still purchase the vehicle. Extremely frustrating when it ended up costing me much more to rent the trailer.
jon m