The team at Hemlock Ace Hardware handled my trailer pickup very well. No issues and helped me with all my questions and concerns.
David B
Hemlock Ace Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Hemlock, MI 48626
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe app for returning the trucks/equipment after hours is NOT user friendly. I screwed around with it for 1½ hours and after moving things all day, this didn't set well with me. I was told on an online chat to copy&paste a link. The app wouldn't comply. I called and talked to someone after getting an "error" message. He then got one too and "made a note" that I had returned the truck. Extremely frustrating.
TERRI BInside is dirty.
Michael PThe Hemlock Michigan Ace Hardware Manager tried to tell us we could not drop off a (previously scheduled) uhaul trailer because he didn't have Internet. He told us we would have to take it to another location. When I told him the trailer is already dropped off here as scheduled and after going back and forth why he couldn't take the trailer at his location, he finally made a phone call. Amazingly we were able to complete the drop off following the phone call. Not sure why he didn't try the phone call right away instead of arguing why he couldn't do it. Very poor customer service.
MICHAEL MI had a bad experience to began with. The trailer I rent the wiring was all cut up. So luckily I was giving the trailer I really wanted The person I spoke at Ace Hardware said I could do my return of the trailer Well I couldn’t I received a email saying the trailer was returned on Sunday, which I drop it off on Friday around 1 am in the morning I was amazed that you don’t check your rental daily. Thanks
SYLVIA O