The gentleman I turned the trailer over to, he was helpful at assisting in the decoupling of the trailer and moved the trailer back to it parking space and assured me that he would put it in, that I turned in the trailer. Which I did 2 days early. Unfortunately, he neglected to put it in the computer as "returned". I got a call from the destination when I was planning on turning it in. I had to explain the them that it was already there and had been for 2 days. I'm glad no one stole it or else they may have made me responsible for it. When the associate went to check the lot for it, she didn't bother to call me back. I had to call back to find out for sure that it was there and they took custody of it. Sorry Craigens garage, unfortunately that set a bad taste in my mouth.
Michael H
Craigens Garage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hernando, MS 38632
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Great bunch of folk
THOMAS GThey treated us wrong. And treated us with racism at that location.
ROLANDO MEverything was prefect for me!! I really liked no contact drop off with putting the key in the secured box. Definitely will use it again and again customer service was EVERYTHING/EXCELLENT!!!! Thanks in 2024 most companies cares nothing about customer service just dollars.
Jennette JThey charged my card with fraudulent charges 2 weeks later
JAQUISHA W