Customer service was fabulous. Easy check in and check out. I booked last minute on a busy moving weekend and luckily there was a truck available. Would highly recommend this location
Jessica S
Craftwood Lumber and Hardware
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Highland Park, IL 60035
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
it's not clear in the web experience that you actually have to go inside... so you have to pick up during business hrs
Jeff BThe people at the front desk have been really helpful and they answered all of my questions. The pick up was quick
Marta ZGreat customer service and friendly staff. Excellent people!
KENNETH HI only found confusion with receiving texts trying to upsell trucks and trailers for no extra cost. Although a great concept, Customers shouldn’t become part of the logistics of where they want trucks needed. I paid $400 to use a truck for 1 day. I think I did my part. I wasn’t able to help the U-Haul store owner up north because I had received so many texts I’d already received (not on his behalf). I was confused his request for us to drop off the truck at his store location. It started to feel like spam (again, not on his behalf). He was very nice and helpful, but I have no idea who he was and why I was changing the drop off over a text. I still didn’t get it over the phone. He understood, but I still didn’t. I wanted to help, but I didn’t want to go against my contract. If I would have known all the changes that could have been requested I would have been prepared. Thanks again Andy. I really wish I felt more comfortable changing it. This is the first I had ever rented a truck.
Isaac A