The pick up was very tedious, I had to go to the app and answer about a 100 questions even that I called before and the guy on the phone told me that it was "all set", the waiting time on the phone was also very frustrating, I had to call a few times and everytime I had to wait about 20 to 30 minutes.
ALFREDO G.
Moving Truck Rental in Hingham, MA at Queen Ann Auto Repair
(Concessionnaire U-Haul dans le voisinage)
4 Whiting St
Hingham,
MA
02043
(@ Rt 53 & 228)
(@ Rt 53 & 228)
Services dans cet établissement :
Pour nous contacter
4 Whiting StHingham, MA 02043
(@ Rt 53 & 228)
Services dans cet établissement :
Heures
- Lun - ven : 7h am à 5h pm
- Sam : 7h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hingham, MA 02043
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Everything was perfect
ELIZABETH S.- Rating:
- 5.0
Everything went very smoothly. Doing the check in process ahead of time online made pickup quick and easy. Thank you
David K.- Rating:
- 5.0
The person who checked me out and helped me was great! I was a little nervous to drive the truck because of its size (and the unexpected snow the night before) but his demeanor put me at ease. The truck was very clean and free of snow when I got it. The brakes worked well.
Olivia B.- Rating:
- 2.0
Operator was quite rude
tyler S.- Rating:
- 3.0
This location is not suitable for a Uhaul spot even though Route 3 is right up the street. There's no parking. You have to park in the restaurant lot behind the gas station and hope your car is still there when you get back.
ROBERT S.- Rating:
- 5.0
Super fast and easy pick up and dropoff.
Marcy F.- Rating:
- 3.0
Blanket bag and hand truck seal were broken upon rental Made reservation 96 hours in advance of pick up, but when I arrived I was asked to take a smaller truck because "the system should not have let me make that reservation", so the truck was double booked that day. I was able to use the truck I reserved, but that's not something i need to deal with on top of the stress of moving. Also, it means that another person tried to get that truck and had to settle for something smaller. Ultimately he was friendly and helpful, but the system not functioning as intended created friction. Drop off was great. Friendly staff member took care of the whole thing and was very helpful. Not the first issue I've had with booking trucks and then the system doesn't reserve it.
Daniel F.- Rating:
- 4.0
The place was fine, except they my online reservation did not work. I booked the trailer online at this location. They did not have the reservation, but luckily still had a trailer to rent to me.
BRANDONW S.- Rating:
- 5.0
Easy drop off. Very helpful
william V.- Rating:
- 1.0
They've charged me extra fees that doesn't exist
PEDRO HENRIQUE M.- Rating:
- 5.0
The reservation was for a 17' truck with no insurance (my credit card covers) and the regional person got involved and said sorry no 17' foot truck 15 miles away or a 15' at this location. This location is next to my storage area and I like the franchise owner so I went with the 15' truck. I was able to fit everything in with one load. Everything is electronic so I never saw the contract until I finished and then I found out I had gotten charged for insurance. The regional guy appears to have created a new reservation with insurance versus taken my existing. The reason I know this is my reservation got logged as a pending transaction on my credit card for $32.xx ($29.95 plus some taxes). So the $14 insurance charge is in dispute.
Philip F.- Rating:
- 5.0
Best service in town!
KATRINE H.- Rating:
- 3.0
The person I was returning trailer to did not speak English well. He said to come back Monday for receipt. Made me uneasy. I did call Uhaul after taking pictures that I did return. It was checked in but it was a worry until it was confirmed checked in and a receipt emailed to me.
JEAN B.- Rating:
- 5.0
Very nice customer service. Friendly and attentive to customer's needs.
MARTHA G.- Rating:
- 5.0
I've rented from this location multiple times, it's always fast and convenient.
Rich F.- Rating:
- 5.0
Pleasant, fast and courteous service.
John D.- Rating:
- 5.0
Maurice was very helpful!
Deborah V.- Rating:
- 1.0
I didn't use furniture, but In my order had. I rented truck and utility dolly.
Anderson C.- Rating:
- 5.0
Supervisor was on site at time of pickup and was very helpful and obliging.
joe V.- Rating:
- 3.0
First my back door was frozen shut to start with. When i loaded and unloaded there was dirt all over my stuff from the truck not swept out.
Jonathan T.- Rating:
- 5.0
The owner is very helpful and courteous gentleman
David C.- Rating:
- 5.0
Very efficient
Peter H.- Rating:
- 5.0
Today was the 2nd time in a week and we are very happy. Thank you.
susan C.- Rating:
- 4.0
Overall an easy experience. I filled out the info on line. There was only one person there. As this was a gas station, hehad customers at the pump to handke as well. He did not explain anything nor asked for id. He gave me the keys, pointed to the van and I was off. Upon return a different person was there. I filled the tank and he said I was all set. I then received a text from uhaul telling me when the rental was due even though I had already returned it. I contacted uhaul and customer service handle the return for me. They said the rep was at lunch and would check out my return when he got back and I would not be charged any late penalties.
Robert G.