Never received my dollie I paid for
Christian H
RP Resale
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Holland, MI 49423
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Pick up process was confusing. Attendant at the pick up location didn’t know I had a reservation. Had to call someone to complete the process over the phone.
SCOTT MThe front wheel making loud clicking when turn steering wheel
ANTHONY JThe location is in a CBD shop. The person was courteous but the location is in disrepair. It is not well-marked and run down. Worst of all, I had requested a furniture dolly and blankets and the location had neither. I made this reservation a long time ago…weeks back. A couple days before I received a text saying the location had been changed. I received no text message or notification that the new location did not have requested items…items requested weeks ahead of time. My whole rental experience was really lousy.
MARK RThe location didn’t have blankets or a dolly that I reserved ahead of time. I had to go to a second location and a new transaction to get the other items on my reservation. This is not a criticism of the location, it’s a criticism of your systems inability to manage available stock. The second location also didn’t have the dolly even though it showed available the day before when I made the reservation. Equipment was clean and high functioning.
Stephen Z