Will never again rent a U-Haul again! My location keep changing and the day to pick up my truck come I travel to pick up what was suppose to be my rental to find out they didn't have it available. I placed my order 2 weeks in advance. This review is for all 3 locations they changed me to not just this address! DONT RECOMMENDED RENTING U-HAUL IN THIS AREA SPRINGFIELD, MA HOLYOKE, MA BELCHERTOWN, MALUIS Z.
Moving Truck Rental in Holyoke, MA at U-Haul Moving & Storage of Holyoke
Pour nous contacter
Holyoke, MA 01040
(located at the corner of Newton street and Appleton)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage du vin
One-Way and In-Town Local Rentals in Holyoke, MA 01040
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Outstanding customer service.Barbara L.
The Crew at the UHaul on Appleton Street in Holyoke are just Great. Easy to Deal with . Pick Up and Drop Off was very Efficient. Ashley at the Holyoke UHaul Location was a Life Saver for securing a 15 FT UHaul Truck for me last Minute. I'll Definitely be using UHaul in Holyoke in the Future. Thank you.Robert B.
The truck was not clean during Covid the drivers door would not unlock from outside was told I had to climb in from passenger side to get it and it shifted transmission gears severely hard felt like front end was going to come apartAngel M.
Well if there's an emergency like someone drops there home keys between the seats or under the seat after hours you should have someone that can come out and h lock the truck so I can get in my house and use my car . Right now I'm sleeping in the streets with no car until tomorrow when they reopen and I called the after hours general manager and he told me that no one was going to go to the store to open the truck up for us to get our keys that he doesn't care if we stay sleeping in the street or don't have access to our car. Worst experience ever no human feeling at all of it was me and I was the general manger of a other employee couldn't do I would have done it especially after spending over 100 to use the uhaul truck . I'm going to find a way to report this a f make everyone aware of the poor customer service I received.Jessica D.
Nothing, was fast and sweet!ROBERT V.
This is the best location in the area. Very well maintained and great staff. They all deserve a raise! :)JONATHAN L.
Very pleasant individuals that work here.MARYJANE K.
Quick and easy no hassle. In and on the rode in 10 minsVICTOR D.
Excellent customer serviceMiguel R.
The people were patient and the vehicle was cleanMICHAEL S.
excellent customer serviceSTEPHEN B.
Good customer serviceHENRY R.
Lady at counter was very pleasant and professionalGLENN D.
Holyoke location is the best UHaul location I have ever been to! Great experience.DANIEL O.
Mantener la guagua redi al recojerlaCARMEN R.
I made an online guaranteed reservation for a pickup truck. I was called that morning and told that I might not get a pickup, but instead get a box truck. I asked about the $50 refund for the guarantee and was told it would be applied to the final contract. I took the box truck but my refund did not occur. There isn't anything else to say.Roxanne M.
Great customer service, great vehicle. My only issue was the inside of the cab smelled like a ashtrayKarl K.
The truck was better than I expected. It was very clean inside. Worked well. Price was right! Will definitely rent again Very easy processMARITZA C.
All was great thank you. Continue the great customer service.ANTHONY S.
Ashley and manager were great - I saw/spoke w/ Ashley multiple times over course of 6 days- she was consistently patient, responsive, helpful, professional, listened well -let me know when she needed to consult with manager, who was also excellent.Great customer service. Had to call back local location many times due to weather complications and misc questions - hard to have to wait 10-15 min for call center rep (I.e. problem w/gas cap when refilling tank). That was a big frustration -Often complicates things more in midst of a move. Of six reps I spoke with, 2 excellent (clear, easy to follow, understand, 1 not great. Others fine - could't always answer my questions, so basically used them to relay messages. Had no idea though that 9' Cargo van would be such a problem in snow - bad traction, took significant amount of extra time to maneuver, reverse up short driveway, one day just had to give up. Side cargo door stuck, almost didn't close one night. Overall, definitely recommend this branch based positive interactions w/staff. Appreciated their help. All 3 vans I encountered were newer and in great condition (except for sticking cargo door). Thanks !ELISABETH H.
Pick up was easy and truck was ready. Not much more you can ask.MICHAEL K.
Very nice calm professional people many bilingual employees.PAOLA F.
Seemed kind a dirty and scuffed up, which made me a little nervous so I submitted some of my own photosHARRY R.
I was super impressed with the locations appearance and with the agents that helped me get started on my rental as well as with the agents that helped me at the end of my rental i would highly recommend this rental location 10 star service thank you for being very professional, and knowledgeable in the business.CRAIG M.