Very helpful Manager!Mark J.
Moving Truck Rental in Horsham, PA at U-Haul Moving & Storage of Horsham
Pour nous contacter
Horsham, PA 19044
(Across From Naval Air Base)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Horsham, PA 19044
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I would recommend the location for convenience and the dyer need for a vehicle to move belongings only. I was quite unhappy with the true lack of customer service when calling this location while out on the road. I was on hold for at least 15-20 minutes and not one associate got on the line. This business about communicating via email while out on the road is a hardship. A simple phone conversation would have been a lot faster and much easier for me. I rented a cargo van for the day this past Sunday, May 2, 2021. I picked it up at 9:30 am, as I had a reservation. Not at any point in my conversation with the rep at this location did we speak about having to have the cargo van back at this location by 2pm. We spoke about the shop closing at 5pm only. I told the rep that I would be returning the van before closing. Not once did the rep tell me it had to be back by 2 pm. I stumbled on to this after reading through the text message that was sent to my cell phone an hour or so after leaving the location with the cargo van. Why 2pm? Isn't the rental for a period of 24 hours? The sign reads $19.99 plus miles and tax. Nothing about $19.99 for 4 hours. When I tried to reach the rep to clarify this mis- representation, no one picked up my call. Why? And why the mis-representation? Very discouraging!! I welcome a phone call to further discuss this situation.mark G.
Excellent assistance. An employee helped me back the trailer into a space and then disconnected it for me. Service was friendly, fast and efficient. Was in and out in about 10-15 minutes.Charles B.
Poor customer service when picking up uhaul. First time we rented one so we didn't know what to expect. Guy just took our $, didn't explain anything or go over what we selected online. Also, Trying to call and get ahold of anyone is a joke. Waited for over an hour to report we had no dollies which I did select online. ( if worker would have went over our online selections, issues could have been avoided) When I got ahold of someone which I'm assuming is not this place but a cooperate person. She was a bitch. Saying we should have checked for it before we left. The app never went over the dollies, just the x marks of damage On the vehicle. The app and internet is awesome but workers should confirm what customers select before handing the keys over.Charles B.
very friendly and helpfulRyan C.
Store manager went above and beyondJohn T.
All you managers should be as professional and organized like the manager at your site,James B.
Some issues with my pickup but staff went above and beyond to correct the issue made sure I had the van when I needed it. Thanks again. Could have went bad but staff efforts saved a potentially terrible experience and made it pleasentBryon J.
Went to pick up and sign on door saying back in hour. 4 people waited with me, 3 others just left This delayed me so i could not return same day. Next morning I had appointment and could not get the hauler back unitl 40 minutes past 24 hour cut off and was unbelievably charged full extra day.Mark C.
When I returned the RT, I was informed that I would be checked in, and the $8.00 fee for some kind of insurance, which I didn't approve, but I also didn't look at the paperwork, (my fault), would be removed and an email would be sent confirming return. The following day I inquired about the confirmation and was informed it wasn't completed. This would have led to additional charges, had I not checked. On a positive note, the outgoing rental was quick and easy. Staff was very cordial and helpful. They apparently enjoyed what they do.I would use the services again. Thank you for listening. Bill Reardon 267-255-2396WILLIAM R.
The wiring was not working one of the wires was broken. Thanks to the gentlemen who rented me the trailer the situation was saved as he personally took the trailer to garage and fixed the wire.Leonid K.
The upsell on the website was CRAZY. Tone that down a little.James O.
Really helpful!MARK J.
The reservation was not set up properly by the centralized entity and that fact almost caused me not to be able to rent the equipment and keep my commitment to my family. The local team was excellent.JAMES M.
Awesome customer service.Benjamin H.
I was overcharged heavily for gas. I sent an email with pictures showing that the fuel gauge was not even at 1/2 tank and also an after pic showing how much was used. I expect to be reimbursed as I saw you charged me an additional $40.00 on top of the rental and no response. Now I have been on hold with customer service for over 40 minutes. The UHAUL I rented was in bad shape, engine and all. The ONLY good thing about this experience was the employee at the desk was nice. I expect to be reimbursed for the additional money taken and dont appreciate having to go through this with no help or response. Please review email I sent on 4/18/21 at 9:23 AM.JAMIE A.
the trailer that i rented was never loged back in when i returned it. i had to go there the following day to make sure it was done, because i was on hold for over an hr and hung up onAnthony D.
All steps from reserve to pickup to return were quick and easy! Thank you!Brian D.
The kid that checked me in was outstanding. I've dealt with him numerous times. To me he knew more than his manager, this kid is an asset to the company and being overlooked. He needs to be moved into a higher position so the check outs move faster. He made sure everything was secure and attached properly. I can not begin to tell you how confident I am with this kid. When I see him working, I know it's going to be a fast easy and safe trailer hook up. Please promote this kid so everyone else can be as satisfied as me. He is absolutely outstanding!!!!Brian Z.
T H AN KS !!!JAMES F.
The pick up truck I rented STUNK of cigarette smoke when I rented it. It was quite overwhelming initially and I had to drive with the windows down in the morning when it was still in the 40s outside... it was quite cold. I wish there was a no smoking policy for rentals because cigarette smoke gives me a headache.Caroline Y.
your emails and text messages about automatically renting without going to the desk are unwanted and incoherent. They threaten fees if not used. I still have not gotten a receipt with the final charges that made sense. You also didn't seem to know that I had returned the truck. Your whole process is a mess.TIMOTHY M.
The guy with the long beard is super pleasent and helpful!KATHLEEN S.
Overcharging me for miles and fuel when I disputed charges.John H.