I reserved my van online along with a furniture dolly. Upon arrival I was told they do not have any furniture dollys but they had an appliance dolly....So why was I able to reserve one online? And you would think they would let me have the appliance dolly for the price of the furniture dolly, bc that was a mistake on their end. Nope.. they didn't care. he still charged me the extra.. I also selected to drop of the van closer to the place I was moving( they had that option online) he then proceeds to tell me, that's not an option, and that I have to drive it back to that store.. another 30 miles... again why was I able to select these options online if they are not available to me??? It's very frustrating and I've never had this experience with any other uhaul.... also when dropping off the van, I was told I would have a receipt emailed to me... I have yet to receive it more than 24 hours after the fact and I have multiple charges and idk what for. I'm assuming the extra miles I had to drive back to the store... idk it would be nice to be able to see what I'm being charged for.
Location de camion de déménagement à Houston, TX chez U-Haul Moving & Storage of Champion Forest
Déménagement en provenance/direction de Houston, TX 77069? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Champion Forest. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Champion Forest
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Houston, TX.
Location de fourgonnettes et de camionnettes à Houston, TX
Les fourgonnettes et camionnettes de location U-Haul de Houston, TX sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Houston, TX 77069. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Truck was clean but the right side mirror was broken and stuck in a inward position making switching lanes and seeing anything on the right side impossible. Had to have a car follow the truck every time we went back and forth to our new house which wasted more gas and time in order to ensure our safety and the safety of our property inside of the truck. For a 20ft truck, you need those mirrors for sight so it was completely unprofessional and not safe at all for consumers to use. Not to mention that they docked us for less than two gallons of gas at $5.50 a gallon when we were originally said it would only be $3.50 a gallon if it was not at the exact amount of fuel we received it at. Obviously we had to drive from the gas station to the drop off location, but with going less than 10 miles from the gas station where we filled the truck to the drop off location there is no way we were lower than when we got the truck at 7/8ths of a tank.
Drop off went well. The business was well lighted vand i had no problem to find the dro of key box.
Over charged me and did not give me my money back they lied ...i literally had the uhaul van for an hour brought it back with in an hour and the charged me for 2 days and gas
Everything was wonderful, and it was. super easy to make reservations for the truck rental. Very nice people to do business with.
customer service rep was great
Great customer service!
The guy is multitask. While waiting on a customer that was waiting on a call. He did me and another and had a trainee. He's awesome customer service.
I purchased rental insurance online for $10 but when I got to the rental store they charged me $20. I also rented a furniture dolly online but once again there was discrepancies. I was informed they did not have any furniture dolly to rent but I could buy one. Very disappointed with online purchases and the store not having the same information.
When I returned the truck I complained that it was not full of fuel because I only drove it 23 miles and it took over 7 gallons of gas. I felt they should have paid for part of that. The truck was over 20 years old and the fuel gauge is not longer accurate. So, being honest, I paid for my fuel and whoever didn't fill it on the previous rental. I realize this is not a large amount, but I feel ripped off. Further, when I complained, the young man on duty said he did not have the authority to make the adjustment, but he would leave the invoice as pending and the manager would call me the next morning and make it right. This didn't happen. All she did was finalize and charged us full value. I am not a big customer but do utilize your services 2-3 times every year when I need a truck or trailer. I now have to consider if I should continue utilizing your services. You are convenient, but your competition is available in my area. Sincerely, Tom Rinaldi
Order was scheduled for one location, traffic called and said I had been switched another Location. Went to that loc as soon and it had been switched to another location.took 20 minutes to get to new location in bumper to bumper traffic. Upset with this switch, new location required me to go thru a terrible online registration to check in. Have used uhaul before with only minor problems. Only way I will use them in future if there is no one else.
The young men where very pleasant and made sure everything was good with me.l live by a closer uhaul but l would come to this one.
Keep doing what your doing
Gas efficient trucks. Shit was crazy.
The lady who helped me excellent customer service. She was very helpful and courteous
The overall experience was really good.
The practice of making me call my alternate point of contact then the employee calling that contact to confirm they can be reached is utterly BS. I don't like being lumped in with whoever these people are that you have created this policy for. It's enough to make me consider looking elsewhere the next time I need this type service.
Only one person working we were told to go stand outside and wait until the rep was finished working with another customer
Process charges accurately. My card was charged extra due to a mistake on their part. I'm a Hurricane evacuee and I need my money right now, now I have to wait days only to get half of it back.
Find a way to send the customers money back faster and actually fix the vehicles before renting them out
It was tight to drop of trailer and truck.
The GM, Tina Stanley, was extremely helpful and friendly. She thoroughly explained process and answered all questions.
This was a horrible experience, the truck didn't have a/c, the transmission was slipping, (we couldn't get the truck out of 2nd gear). It didn't appear to have been cleaned in quite some time. I wouldn't recommend this location to my worst enemy!
Maintain a professional, caring, and dependable staff. Ms. Lyneete was outstanding!