Our truck was scheduled to be picked up at 9:30 AM. We arrived on time, but the only employee who knew how to handle the reservation was not at work. We were told several times that she would arrive soon, so we waited, but she didn't arrive until after 11:15. By the time she arrived, our reservation had expired and she didn't know how to get it back, so she spent 20 minutes on the phone with customer service. When we finally had the truck, we had to wait for car wash employees to move the cars they had parked in front of the exit so we could leave. We drove away with the truck nearly 2 hours and 30 minutes after it was originally reserved. I would NOT recommend picking up from this location.
Jayne A
Dr Car Wash LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Houston, TX 77077
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 2,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisPlace was nice but process was a bit confusing.
Patrina JGot there and they couldn't give me the code to get the key and when I did get the code, the u haul wouldn't start so I had to walk to another location.
Amy OThe truck wouldn’t start the 2nd time I tried starting it and we had to abandon the work we were doing.
Victor K