Moving Truck Rental in Houston, TX at U-Haul Moving & Storage at Dairy Ashford

1127 évaluations

2415 S Dairy Ashford Rd   Houston, TX 77077
(24 hour access - outside units and designated interior halls only)

(281) 596-9615

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(281) 596-9615

2415 S Dairy Ashford Rd
Houston, TX 77077
(24 hour access - outside units and designated interior halls only)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Location de camions

One-Way and In-Town Local Rentals in Houston, TX 77077

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Évaluations des clients

Average Customer Rating

1127 évaluations

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Évaluation :
1

the customer service providers are very rude and disrespectful. the lady cynthia at this location does not need to work there. she doesn't know how to speak to anyone. she needs to be removed from her position speaking with people in that manner. i will never do business here again. i was charged for things i didn't know and no one told me and for charged for a day when i only had the vehicle for less than 4 hours. i demand a refund for the charges and the help that wasn't given by her.

Marquis R. 
Rating:
5.0

Best uhaul experience ever. Staff was friendly & courteous. The online experience was easy. Great job job.

Dana H. 
Rating:
1.0

Rude as hell. No masks.

Roxy M. 
Rating:
4.0

I reserved a truck 2 weeks in advance. I called the day of moving and find out my truck was not available. They gave me a smaller truck with no rail to roll big items up on and i purchased a dolly. My move was more trips than i had to make and harder because i had to pick up heavy furniture to put on the truck. With that being said it cost me more money and time. This was the worst move ever. If i would have recieved a courtesy call or email it would allowed me to take different actions. Thank you.

Donna B. 
Rating:
1.0

The truck was out of alignment. It pulled right. The staff did not wear masks anywhere in the store. One was obviously sick.

Christopher G. 
Rating:
5.0

The sales rep who helped us was friendly and helpful and knowledgeable

RUDEFORD N. 
Rating:
4.0

I'd returned a truck there the previous week but the system was down so they helped me check it in manually. The next week I went over to return another truck and it wasn't my assigned return location but I had put in no preference and it was 24 miles away so they told me they couldn't help me and I could call uhaul and get it changed which I did. I felt they weren't really interested in helping me and there were no other customers around so while I got everything handled the customer service on the phone was more helpful than in person. (I gave the person on the phone a good review already)

Nancy S. 
Rating:
5.0

Have been to many U-Hauls in a great many states. This location is above average, so I do choose to go here. All my transactions here have been no-nonsense, and that's a benefit. Renting a vehicle is not a simple process. U-Haul has sped up the paperwork requirements over the last decade, thankfully. The computer systems/servers seem often to be problematic (throughout many states). And while I do understand the reasons for picking up complex business systems on secondary markets, most of the poorer reviews could likely be fixed with certain upgrades. Those systems fail most often when they're overloaded, which means times of high use, which means lines getting backed up, which means frustration on both sides of the counter... I mitigate this for myself by scheduling my visits to U-Haul with these realities in mind.

James Q. 
Rating:
5.0

Thanks for the amazing customer service

ADEWALE O. 
Rating:
4.0

Customer service

Aaron W. 
Rating:
5.0

All good.

SARAVANAN K. 
Rating:
5.0

Cynthia IS ABSOLUTELY the most amazing customer service / management representative I've ever encountered. Very professional as well as personable. She and Roger treated me and my daughter with alot of patience when my bank card had issues. Over 1 hour she maintained her composure and calmed me down. Please recognize how special is and her worth to bring and keep customers who refer others to this location. I would go to her store even if it were out of my way. I hope she and roger know how important this interaction was to me. Most sincerely Julia

JULIA D. 
Rating:
4.0

Employee was not wearing a mask, the other older gentleman DID wear his mask. He was polite.

Christopher N. 
Rating:
5.0

Well it wasn't exceptional service but overall he did a good job and I would recommend anyone there

TROY T. 
Rating:
5.0

Love the rent by phone option. On site staff was also very friendly and helpful.

Chad S. 
Rating:
3.0

training employees for a better customer service

JAVIER L. 
Rating:
5.0

I had issues with the online 24/7 pick-up app. Will not use that again. However, after giving up on the app and went to the location office, the employees at location were very helpful.

NELS H. 
Rating:
2.0

The issue I have is that for the second time in two years my husband has tried to do a walk in Rental and been turned away saying there are no available rentals and I literally logon within minutes of him exiting the building and make a reservation. Not sure why this has happened twice. I'm hoping the front office people are not being judgemental or racial profiling. It's very odd and unprofessional.

Monica O. 
Rating:
5.0

Always have a great experience with this staff

Whitney G. 
Rating:
5.0

Very sufficient, nice, and helpful staff. Overall great experience for all the uhauls ive been to.

Whitney G. 
Rating:
5.0

Let the customer know the vehicle either has a ramp or not.

GREGORY DOUGLAS H. 
Rating:
3.0

Improve the app....too slow.

Mark R. 
Rating:
5.0

I had a last minute change of plans and suddenly found myself in need of a truck. I called the S. Dairy Ashford location because I had recently been there to purchase some moving supplies. I talked to Roger(?) and he led me in the right direction and I was able to get my plan back in action. He was forthcoming about the method to check in the truck after hours and everything went as smoothly as possible. THANK YOU!!

Karen T. 
Rating:
5.0

The person who rented me the truck she explained to me how everything works our

Earl D. 
Rating:
5.0

The employee who attended me seems that was not trained to serve clients, he does not know what courtesy is

Francisco H. 
No reviews have been submitted for this location.

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