The dolly and the pads which I reserved were not provided when I picked-up the truck by the self-service process. I had to rent a dolly and pads from another location which was an inconvenience. When I contacted the Hudson location on the next business day, they were not able to issue a refund and explained that I had to contact the drop-off location (Salem). After numerous phone calls, I eventually was refunded, but it was a very time-consuming process. If I decide to use U-Haul again, I will only use a location that is open during the pick-up process.
Karen R.
Storage Plus Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hudson, MA 01749
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I still have not received the final bill despite having emailed the location asking for it.
Mark G.excellent
Charles G.The app is still no good. Tried to access my receipt today and nothing.
William N.Good
Luis H.