The clerk did not know how to rent a truck out which resulted in a significant delay in departure time. Recommend the clerk get significant training on the Uhaul interface. The clerk gave the customer a business card and said to call the owner. Then the customer handed their cell phone back to the clerk while the owner coached the clerk through every step. The clerk should have used the company phone that was next to them. The location was not the location the customer requested, the time was two hours later than the requested time, and the store did not have the requested equipment.
Samuel C
The Workplace Business Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Huntsville, AL 35811
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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The location was clean, but the area is just a little sketchy. It was getting dark when we were dropping off the truck and we saw a number of homeless walking around it. It is just a rougher part of town.
Tanner LKeep doing what you're doing
Alisa RU haul personnel were inexperienced on how to do paperwork. Didn't give me a physical copy of my contract and wanted me to connect the trailer myself. Guy looked at me like I was crazy when I told him that was his job. Once he did hook up the trailer he didn't even cross the chains claiming he's never done this before. Thank God I knew someone who knew how to properly hook up a trailer because if I didn't I wouldn't have been able to complete my move. Very poor service. Would never recommend.
Nicholas CGreat service and easy hook up and return.
George R