Lady at the counter was pleasant and helpful. She didn't know the trailer was faulty.
TIMOTH M
City Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Idaho Falls, ID 83401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The woman there did what she could for me given the circumstances that I explained to her
Jennifer HNot the location issue, but.... equipment electrical not checked prior to delivery. Trailer connected, tested lights... issue. Couldn't allow Trailer to leave. Was sent to a location that did not rent uhaul trailers. Put me 2 hours behind. Not to mention road work detour in front of rental that made it a nightmare for out of town renters to navigate to get to the location. I was NOT HAPPPY AT ALL WITH SERVICE AND MAKING OTHERS WAIT!
MICHAEL LHad to wait for someone to open store. My appointment was at 10:00 am Then she didn’t have the tool to lift trailer to attach to vehicle so she had to call area manager while we waited I tried to help her pick up and load on my vehicle so I could get it loaded and leave but it was way to heavy for us to load. Finally another woman showed up and helped us load. The manager said she was going to call to get me a discount or refund but I have not heard anything. I was there for over a hour. I have used Uhaul many times and not ever had this problem. Y’all need to provide the stores with proper equipment and please contact me for discount in my next rental as I will be needing another soon.
TERRI HN/A
Julie L