There was a lot of confusion about payment. I reserved the truck online with my credit card information. I later called to verify the pick up process, which was by a second party and out of state and was told that they did not need my credit card on hand to charge for the rental. That turned out not to be the case. The person I had contracted to pick up the truck had to pay for it himself. That caused a lot of consternation. I don't think everyone's on the same sheet of Music.
KEVIN M
Indy Rental & Sales
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Indianapolis, IN 46217
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Kelly was able to adeptly handle multiple customer needs simultaneously. Outstanding customer service… awesome!
PHILLIP WTrying to charge my card 100 is a bit ridiculous
Courtney CWe waited for an hour to get our UHaul truck. There were many issues with the computers, truck rental being available, customer arguments over the issues, etc. This threw off our whole day of moving and we will not forget it. Big thumbs down.
JENNIFER HClerk did not want to check us out. Said she was not open for Uhaul stuff and told us to check out with the App. She was polite but not helpful especially we waited for the place to open. Waist of time, could have done that hours before. Easy place to find and clean. Just not willing to help.
CHRISTELLE H