We scheduled an after hours, 8:30 PM, but there was no access to the vehicle, keys, pads, dollies. The APP told us to return at 9:30 the next day. We were delayed by 13 hours. Everything went well the next day but we were still 13 hours behind. That resulted in driving through the night.JAMES R.
Moving Truck Rental in Jacksonville, FL at U Stor St Johns Bluff
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jacksonville, FL 32246
(Less of 1/4 mile north of Beach Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h30 pm
- Sam : 9h30 am à 3h30 pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Jacksonville, FL 32246
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Trucks were filthy! Particularly in this age of COVID, to see that no one is even trying to make truck clean is pathetic. Check-in was a bit chaotic with a lot of confusion (human error), but staff were polite and friendly. My low racing is driven by the dirty condition of (both) trucks we were in.CINDY C.
I deleted the coverage of $28 but was still charged for it?????HALEY F.
The gentlemen at the location were very helpful.Kevin H.
Receiving the confirmation email of the return was great. It put my mind at ease. The drop off process was unclear and not reassuring that I'd done everything correctly.Daniel F.
Rental was fine, but site had no dollys but website didn't inform me that that there was no dollys for rent.Eric M.
he did not want to take the truck. He said his lot was full. told me I would get charged if I left it. Did not check the truck out when I got there.lisa H.
Bill, David, and Diane are amazing!Dennis B.
When booked online it said I could pick the truck up at 7:30am using the uhaul app. When I arrived it said I had to wait till they opened at 9:30am. So I had to leave and come back 2 hours later. Secondly, I requested 2 hand trucks and a floor dolly and when I got there they said they didnt rent those so I had to go to home depot 6 miles away. All my previous experiences with uHaul have been great. This one was a bummer.Derek M.
Door locked so person held up finger then someone appeared at gate and tried to hand him keys walking around gate and he stopped me abruptly. Wierd!James K.
The lady on the phone was excellent! When I went to pick up they didn't have anything I was supposed to get no dolly no pads nothing and very to the point.candice T.
Easy process, friendly staff, clean location, very accommodating.DION M.
Not applicable because nobody there at 7:30PM and the truck not checked in until 9:49 the next day close to the required retuirn timeLarry K.
Very easy to return equipment after-hours, using the mobile link.Robert S.
Everything was good. Truck was clean and well-maintained. No negative experiences.Dean G.
The attendant should have notified me that I would need to return the truck with the same amount of fuel as what it had at pickup. Having to spend an extra $51.00 for the use of the truck has me very dissatisfied with U-Haul.Allen M.
I scheduled over the phone with a customer service rep and reserved my rental. When I arrived I had to stand in the hot sun for 30 minutes because customer service rep did not ensure that I had a password or link the reservation to my email correctly. They lied about gas amount then charged me $50 extra.Jacquline H.
keep applying the same procedure.Franz G.
I used the remote app for drop off. Very easy to use.Scott F.
The 24/7 share options wasted our time and effort. We were instructed to download the app and do everything on the website. Cust svc rep took the cc info but didn't finished the process and we had to wait for the people from u-store to assist us in getting the rented truck. We waited for 45mins-1hour just to get the truck because of lack of info and instructions given to us.Willfredo A.
I spoke to the GM at this property and I was not to happy with our conversation he's not a friendly guy very rudeLatonya W.
Everything was good except the fuel issueRaymond H.
That truck was obviously "well worn" and the interior of the cab was not clean. I don't care it was a very short move but I wouldn't recommend that truck for a long haul!Scott A.
Not charge me for gas when I bring it back with more gas.William S.