The next customer would benefit if he could pick up the truck and tow hauler from the same location.
Vincet S
Aloha Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Jacksonville, NC 28540
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe attitude of the worker was terrible
newrue dthe truck was old and made noise and the items we were charged for were not in the truck or available
HOLLY DNext time I would suggest that the person who is in charge of preparing the trucks to review before truly assigning them. We had to wait over an hour for our truck because our original one did not even have the keys or our dolly in it. We had to take another truck with permission that was smaller and we waisted an hour and a half of our time in which we are charged. I would like to be refunded for a partial of this.
Alexandra DWhen I arrived, I didn’t see the online checking option my confirmation stated I could use. The gentleman in the office was irritated he had to get up off his couch and stop watching his TV show. He was extremely rude and unpleasant from the moment I said “Good morning”, Inkept my mouth shut as I stood there in disbelief. Then he asked “do you want a floor dolly”? I said, “no, just the furniture dolly that I originally ordered”. Well….this is when he went completely psycho and said “it’s the same same thing”, he proceeded to call me ignorant and this is when I no longer kept my mouth shut. I originally ordered SafeMove, but when he asked if I wanted it, I said “no” and he responded, “good, I hope you wreck, you will be responsible for everything”. Who says such a horrible thing to someone? I asked for his manager and he said he was the manager, “Fuck U-Haul U-Haul and didn’t give a shit”. He walked outside, removed the pad lock and told me to figure it out. I immediately called U-Haul to report this and was told I would receive a phone call and still have not. He is a miserable human being and should not be allowed to interact with customers. I expect a credit of some sort issued for him wishing an accident on me. That is absolutely unacceptable! Also, I have a picture and the gas tank reading on my receipt is higher than what it was when I entered the vehicle upon pickup.
Meghan M