Yes, there's many things you can do to improve the service. I have been a Uhaul customer for over 25 years. And to my surprise this last time when I rented a trailer, I was contacted by the company I rented it from to tell me that the trailer I had rented was reported stolen because I had not returned!!! Apparently Uhaul has changed their policy and you only rent a vehicle for 12 hours not 24 anymore. As a customer that is really unacceptable customer service not to be upfront and inform the customer. Looks like I may need to be looking for another rental company in the future. If you get a chance to please respond, thank you.
Mark A
Hall's Storage Services
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Jesup, GA 31545
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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What can I do to help out?
GIRISHKUMAR AMrs. Valerie was extremely helpful and nice. I personally just wish uhaul would make their prices more affordable. Adding mileage and other costs to A uhaul rental is not necessary. You could make A UhAul more affordable it’d be easier for most people to rent one. The Jesup location I went too was the best I’ve seen in A while. We’ll definitely go back. Mrs. Valerie was extremely knowledgeable.
Brenda JVery nice and professional service. The trailer was in great shape, and all went well.
BRADLEY HA1 customer service from start to finish.
Tyjuan H