The facility itself was very neat and well-maintained. The equipment was in good shape and they delivered what was needed and what they promised. The process was seamless and it was easy to arrange the truck online. Mobile check-in was very easy and saved a lot of time. I would like to say, however, that though I had wanted to waive the 14-dollar protection fee, it served as a default and there was no way to delete it. I suppose I could have asked the individual at the counter. In any case, it was a positive experience.Andre P.
Moving Truck Rental in Joshua, TX at FM 917 Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Joshua, TX 76058
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4 Average Customer Rating
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The ladies at 917 Storage were absolutely amazing. Big shout out for a wonderful experience.Jon-Erik A.
Stick to what your uhaul dealer told a customer they was going to do.Darren W.
Kerry & Tarin are the absolute best!!! So kind, friendly & really helpful. Kept in contact w me during the whole rental time for the truck. Always assuring me no problem if we needed it another day. Our move had many, many , many snags going from 1 place to another. I kept in contact w Tarin & Kerry & didn't feel like I was going to get in trouble if circumstances changed with our move. Because it did keep changing!!!They kept reassuring me all is ok!!! So nice to have NOT ONLY 1 competent employee at your business, but TWO!!! They are UNICORNS!! Great job!! They are understanding, considerate & they laughed at my crazy stories! Those 2 mAde my stressful event - allowed me to relax & get a handle on my moving situation. Wonderful group u have there at CTP & 917ðŸ˜„SUSAN F.
Super nice people who ran the business will use again for sure.Steve A.
This was a horrible experience. I originally rented a truck in Cleburne. I then received a notice that there were no trucks available at that location, and I would need to go to the Joshua location, which was eight miles further. So I got charged extra mileage for the inconvenience. In addition, the truck was not safe. Each time I pumped the brakes, the truck would lurch forward. It happened several times, nearly causing an accident. I had planned to keep the truck for 24 hours to finish all my tasks. However, I felt too unsafe driving it, and returned it in 7 hours. As a result, my move was delayed for two days. I have used Uhaul in the past, and was very happy with the service. I'm chalking this experience up to an odd situation. However, it was significant enough to make me reconsider using Uhaul in the future.Amy B.
The customer service I received was awesome. After having a bad experience with the customer service person the night before who hung up on me because I was unhappy with the attitude they had. The person I delt with in the morning to pick up my truck was excellent!!!! I would like to give a GREAT BIG SHOUT OUT !!! To Fc FM 917 storagMatthew H.
The two ladies who ran the place where excellent and so helpful along the wayNATHAN O.
I turned it in Sunday but there was no one there. They charged me for an extra day rental and a cleaning fee. We swept out the back but the cab was dirty from the previous user.MICHELE L.
This truck was horrible! The drivers side door wouldn't close properly since it was bent out at the top. This caused my entire trip to be like a wind tunnel and either the frame of the truck was bent or needed a front end alignment it pulled to the left and made driving extremely uncomfortable!!TERRY C.
Not much parking spaceLisa C.
The cab smelled like smokeBryan M.
very helpful, friendly, professional ...she new exactly what she was doing...cannot think of anything else she could have done ..she covered all the basesGail R.