I asked to confirm that the location would be open on Saturday and was told yes 12-3pm. I arrived at 2:00 and the location was closed and was told by the business next door that they are never open on Saturday. While I was there trying to return the truck four other customers arrived and had the same issue of not being able to return their trucks.
GLENN G
Sanchez Real Property
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kannapolis, NC 28083
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LORIE WDO NOT DO ANY BUSINESS HERE! This place charged us the estimate PLUS the actual costs overcharging us. The owner refused to take responsibility for anything and was very rude. He charged a $20 fee for returning after hours when we returned it within an hour and my husband put the key in the dropbox. Very shady and unprofessional. He has two businesses here; one called "Sanchez Real Property" and one called "GLR Kitchen & Bath Design". The one listed on UHaul's website is Sanchez Real Property but that business can't be found anywhere but on Uhaul's site (it's not on BBB or Google; very scammy). This business does not need to be on Uhaul's site and they need to lose their Uhaul privileges as they are ripping people off.
MICHAEL EGot to the drop off location and no one was there. Returned keys in drop off before scheduled drop off time of 10 am. Got an email around an hour later alleging I had dropped it off at 10:37 am. U-Haul is now trying to charge me an extra day fee which I will be disputing. Very shady.
Devin NThe person who assisted with checkin didn't seem to care to help check the truck or provide additional information needed. The incorrect trunk was provided so it led confusion when it was time to check out.
Angela W