My original desired pickup location was changed. Then I spent 45 minutes attempting to pick up the truck but the owner said I had to use the app to do it myself. The app did not function properly. I gave it all permissions for location geolocation or what ever it was. But then I was able to take the truck. Then when I was finished with the truck I went back into the app to get the drop-off locations address. It prompted me with would you like to use Google maps? Which i chose yes. It took me 25 miles away from the actual drop-off location into a random neighborhood. So I had to drive another 25 miles to the actual drop-off location. And then the app still did not work and I had to leave the keys in the drop-off.
james r
Claycomo Village Stor It
(U-Haul Neighborhood Dealer)
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