Get What I Set Out To Accomplish!
Navin H
Valley View Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kenvil, NJ 07847
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
This rental, however, was a disaster. My original location was at 379 Quaker Church Rd. I got the confirmation. I walked 2 miles there in the freezing cold. I go to check in and I get a message that my equipment was not there. I called the number it gave me. The woman said that the van I rented was not there. I was, however, STARING AT THE VAN. IT WAS SITTING THERE. She then said that this location did not have mobile pick up. I had to talk to the person inside. Only issue was that THERE WAS NOBODY INSIDE!.She tells me that I have to go to a differentl location. So I have to walk back home in the freezing cold, get a ride, and go to the new location. My question is how do I book a van, pick a location, get a confirmation, go to the location, see the van, AND NOT BE ABLE TO ACCESS IT? How does your booking system allow that? Shouldn't it know to not let someone book a rental on a day the freaking place is closed? Shouldn't it know that when it sends an email to "start pickup now" that the location doesn't have mobile pickup? I have a truck reserved in April for a move from NJ to Florida. I am so disgusted by this experience that I am looking at other options. The woman on the phone who helped me was very nice, but when I asked her the questions above, the response was "I have no idea'. That response is unacceptable. I truly hope someone there realizes that people's time is important and does something about this so nobody else has to go through what I did.
Brian KThe brake lights and turn signals on the trailer I rented did not work. When I picked them up the employee at the location checked the lights, saw they did not work, and told me that they typically start working after you are moving, and that if I wanted another trailer I would have to go to another location far away. They never started working.
Ryan KThank you!
James KAlways a great experience renting from Valley View Rentals. Thank you!
James K