24/7 truck share didn't work. No drop box to pick up key. Had to wait on store to open and then the owner was rude. The whole thing was a cluster. The owner checked me in but entered the wrong drop off location.RODERICK P.
Moving Truck Rental in Kingsport, TN at Kingsport Pit Stop
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Kingsport, TN 37660
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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I chose this location because of how I was mistreated at the 1805 E Stone Drive - Kingsport location. The gentleman at this location(1505 W Stone Drive-Kingsport) was very professional, courteous and patient (I asked a lot of questions). Thank you sir!Mary W.
I was charged 1 full extra day upon return because I was 10 minutes late and after the clerk checked the odometer, fuel and gave me my receipt, I was 30 minutes late. I was told there wasn't anything he could do to change the charge for an extra day. This wasn't a good experience with Uhaul. I'll think twice before using it again.JOSEF S.
The truck had bottles. I had reserved a 15 ft truck 2 weeks prior and when we got there they claimed they didn't have one to use. So they said we have 20 ft truck but was forced to pay extra even though I had reserved a 15 ft truck way in advance. And they were rude the whole time trying to even rent the other truck. Worst experience ever!HANNAH L.
The check engine light was on and the windshield wipers needed to be replaced. The metal of the windshield wiper on the driver's side was scraping on the glass. I told the lady behind the counter, but she dismissed what I said. She also has a nice selection of drug paraphernalia for sale. It's one thing to be frequented by addicts, but it's another to knowingly profit from their addiction. I won't be back to this location.Alex N.
Worst customer service model of ANY business EVER!! Though I called and talked to a person, they didn't hold the reservation. The 10 ft truck I ordered wasn't there and I was forced into a 15 ft at the higher price. It smelled like cigarette smoke! The tank was 3/4 full. Per the directions, I brought the truck back with more gas than I got it with. They still charged for gas!!! I drove the truck 2 miles over the limit of 117, and was charged and extra fee for that too!!! Every time the excuse was "there's nothing we can do" or "its the system". Thus was a terrible experience!!CHRISTOPHER H.
The online quote was alot different from quote in store. Wasnt happy but had no choice. Had to rent anyways. Moving sucks.ROGERRAY C.
Don't speak english well enough! Couldn't understand most of what was said. VERY frustratingCHRISTINE W.