Did not have blankets I ordered, only had 6 and I ordered 12. No help to hook up trailer, no knowledge of what size ball, etc.
Brett B
McNamara Towing & Transport
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Kirkwood, MO 63122
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The furniture pads were not in the truck, just a dolly and cart. When returning the truck, there was no lockbox to put the keys, so we had to put the keys through the mail door to make sure the truck would not be stolen. While taking the photos of the truck during the return process, the app quit out, and then I could not get back into that portal to take the photos again, it just said the return was complete.
Timothy BThe instructions were not very clear related to the scheduled early pick-up, but once I figured out what I needed to do and completed all the tasks, there were no keys left for me in the lock box. This caused us a three hour delay in our move and inconvenienced others who were scheduled to assist in this move. Once I came back to collect the key, there was no acknowledgement of their mistake. And finally, the truck had slightly less than a half a tank of gas in it.
Kevin DNothing. The ladies were very kind and helpful!
Bill WPick up of 10' truck after hours took over two hours: -after clicking "Pick up" in Uhaul app to begin check in, the app did NOT proceed to the next step -calling the only phone number provided connected me with an employee who works at the location, informing me the office was closed and to call back at 9am the next morning. (I scheduled pick up for 9pm so I had the truck ready to pack at 7am. which obviously did not happen) -because, when I finally got through to Uhaul at their 24/7 phone number, they gave me the code to get the key from the the lockbox and when I opened the box THERE WAS NO KEY IN THE BOX. -they said, not to worry, there is another truck and gave me the code to a second lockbox, which, when I opened it WAS EMPTY--NO TRUCK KEY there either. -had to wait until the next morning to get the truck from an early arriving employee. Made the actual loading and unloading very rushed and pressured those helping with the move. Very bad experience.
MICHAEL F