The gentleman was very helpful. There was no equipment assigned to my order. He knew exactly what needed to be done
SHANA G
Cavalier Food Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lakeway, TX 78734
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Made reservation for 24/7 share Uhaul was not available at 7:00 am. Uhaul agent did not leave a key. So we had to wait until someone opened store at 8:00am Also only used 8 miles on Uhaul but charged for 20 miles. No new receipt given. Presently. For correct charges.
DAVID KHad to clean the windshield before driving. Gas pumps at station will not accept a credit card.
Rip MDid not have any of the Uhaul equipment that I had originally reserved for my move (i.e. furniture dolly, furniture pads, etc.). Completely ruined my experience and left me having to pivot last-minute.
Matthew LThey did not have the furniture dolly or blankets that I requested. I was told upon arrival and my husband had to drive out of the way to get a dolly and blankets. There was a pad lock on the sliding door that no one knew the code. I waited 30 minutes and eventually called the 1800 number. The person I spoke with said they did not have the code to the lock. I mentioned that they didn't have blankets and a furniture dolly and she said I could drive 45 minutes out of my way to get them and then 45 minutes back...all while I had movers waiting. I had to downsize to a 15 foot truck, which caused us to have 4 extra trips with our van because everything would not fit. The guys at the counter didn't know what they were doing and were not properly trained it felt like. It seemed like they were on the phone trying to call their boss to see what to do. Customer service was poor and no explanation from them through the process of where the truck was, did I need to fill out any paperwork, etc. It caused us to be late throughout the day with everything and more expenses. Tried to fill up the uhaul with gas and multiple gas pumps were not working. Will not be going back.
anne m